San Francisco

Program Highlights

Pamela E. Roskowski is the Chief of Police at the University of California, San Francisco. The Police Department is composed of the Office of the Chief and five Divisions servicing a daily population exceeding 35,000 patients, visitors, students, faculty and staff. The Field Services Division provides uniformed police patrol and special events management. The Information Services Division is responsible for emergency communications (PSAP), records, investigations, law enforcement accreditation (CALEA), crime prevention, and information technology. The Business Services Unit is responsible financial and personnel services to include recruitment and hiring. The Security Services Division provides campus-wide security services, We ID, Livescan and Access Control services. The Homeland Security and Emergency Management Unit are responsible for campuswide emergency preparedness and business continuity planning.

For more detailed information about University of California, San Francisco Police Department programs offered please go to www.police.ucsf.edu.

The Chief of Police/Director of Public Safety is responsible for overall leadership, direction, strategic and financial planning, and delivery of police and public safety services to University of California, San Francisco. The Office of the Chief consists of six staff members reporting directly to the Chief.

Key 2006 Accomplishments

  • Parnassus Heights Campus Security Work Group was convened and identified 13 recommendations to enhance safety and security at the Parnassus Heights Campus.
  • Over 28 new Police Department staff members hired and trained.
  • Maintained 90% overall customer service satisfaction rating.
  • The Department entered into the CALEA Accreditation program to update all department policies and procedures.

Improved overall campuswide emergency preparedness through Emergency Preparedness and Floor Warden training.

Information Services Division

The Information Services Division included the 9-1-1 Emergency Communications Center (ECC), which plays a vital role in providing quality services to the Campus and Law Enforcement affiliates in the community and provides a full range of services including dispatching police, answering 9-1-1 calls originating from UCSF facilities, monitoring fire and intrusion alarms. The ECC is the focal point of all police field communication and links the University with other emergency public agencies. The Investigations Unit conducts investigations on all reported major crimes. They also maintain investigative liaisons with other law enforcement agencies and develop crime analysis information to assist in effective patrol operations and to better inform the community of crime matters. The Investigations Unit manages a myriad of criminal cases each year ranging from sexual assault to robbery to embezzlement and fraud. IT Support, Property and Evidence management and Fleet Management are also responsibilities of this Division.

  • Radio Interoperability: In 2006, the Emergency Communications Center (ECC) implemented both a tactical and stationary radio interoperability equipment to facilitate radio communications between disparate radio frequencies in order to link critical communications major events.
  • Investigations: In 2006 the Investigations Unit completed and two major cases involving embezzlement (multi-year) and a fraud case involving a twenty million dollar contract. In both cases, arrests and convictions were obtained.
  • Space Needs Analysis: In 2006, a complete inventory of current and future space needs for the Police Department was completed. This project was initiated as part of a larger project to identify facility enhancements and new buildings as an overall plan to support the organizations growth and community expectations.
  • Information Technology: In 2006, a third LiveScan service was rolled out to the Mission Bay Campus as part of the master plan of providing redundant services for the UCSF decentralized campuses.
  • Information Technology: A 100% conversion of legacy public safety data was successfully converted to the new records management system (RMS). The conversion project required verification that all master names, arrests, cases and narratives from over tens years of historical data was converted and made accessible on the new RMS system.

The Security Services Division consists of the Security Guard program, electronic access control and the Security Clearances program. In addition, the Division evaluates and recommends security standards for existing and planned buildings and facilities at University of California, San Francisco. The Division consists of one Police Captain, one Security Operations Manager, one Administrative Analyst, two Administrative Assistants, six Security Guard Supervisors and 45 Security Guards.

  • Security Guard Program: During 2006, the Police Department continued to develop the Security Guard program, which replaced contract security guards with in-house security guards in 2005. The Police Department has 51 non-sworn guards who provide security for campus buildings and property.
  • Lobby Works: In 2006, the Police Department implemented Lobby Works in three UCSF facilities. Lobby Works is an automated visitor management system, which allows security guards to track, and issues temporary photo passes to visitors.
  • WE ID Program: The "WE ID" Program is a service of the Police Department established to provide verified identification and electronic access control to authorized members of the UCSF community as part of an overall public safety strategy. In 2006, the program issued over 7200 UCSF ID cards capable of electronic key card access to faculty, staff, students and affiliates.
  • DIMAC: In 2006 the Police Department rolled out Decentralized Identity Management and Access Control (DIMAC) to the UCSF Campus. This new electronic system allows campus departments the ability to request UCSF identification cards and grant electronic access to their employees from a desktop in their unit. The benefit is a paperless system, which allows faster turnaround for identification card issuance and granting of electronic access.
  • Security Clearances: In 2006, the Security Services Division provided over 1,400 security clearances for UCSF employees in critical and sensitive positions, up 40% from 2005.

The Homeland Security and Emergency Management Division exists to assist the campus community by implementing and coordinating programs and procedures for emergency planning, mitigation, unusual occurrence response and recovery, emergency information dissemination, and training appropriate campus personnel in emergency response and recovery activities.

  • Personnel: The Police Department has expanded their UCSF Emergency Management Program by hiring an Associate Director of Homeland Security and Emergency Management in August 2006.
  • Emergency Action Plan: Emphasis continues to be on updating and expanding the Emergency Action Plan (EAP) and Floor Warden programs. Five training sessions have been delivered this year with over 400 people trained.
  • Emergency Operations Training: All Police Department sworn personnel completed the IS 100 training and supervisory staff completed IS 700 as well. All police civilian personnel received an orientation to EOC operations.
  • Emergency Operations Center Drills: In 2006 two EOC drills were conducted that included all campus and medical center emergency managers.

This new Unit was created mid-year and consists of three employees: a Manager, a Senior Analyst and an Administrative Assistant. Responsibilities include the recruitment, hiring and retention for police officer, dispatcher and administrative positions. Following the 2005-2010 staff development plan, the Unit identifies and coordinates mandatory training requirements that insure compliance with POST regulations and manages the record-keeping for staff development. Budget management and fiscal stewardship is overseen by Business Services as well as grants, grant management and facilities maintenance.

  • Recruitment/Hiring : In 2006, we hired two Police Officers, two Public Safety Dispatchers and twenty-four civilian positions. Police Officer recruitments continue to pose staffing challenges and our recruitment efforts have been ongoing.

Field Services Division

The Field Services Division provides pro-active, uniformed and plainclothes law enforcement services to University of California, San Francisco’s primary, and other satellite facilities. Services are delivered through a combination of foot, bicycle and mobile patrol with an emphasis on Community Policing. The Division is staffed by a captain, one lieutenant, six sergeants and 28 police officers. It is anticipated that the population will grow over the years with development at the new Mission Bay community.

  • Patrol Activity: The Field Services Division responded to over 43,000 calls for service (dispatched from CAD), processed over 250 arrests and issued over 1200 citations during 2006. In addition, uniformed officers conducted over 100 Community Orientated Policing and Problem Solving (COPPS) presentations, along with over 1000 hours of directed foot patrols.
  • Sub-Stations: In 2006, the Field Services Division continued to expand the Community Policing strategy by expanding two additional police substations at Mt. Zion and Moffit Hospitals.

 

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