Officers responded to 9,731 calls for service in 2004 . While officers generally are committed to the safety and security of staff, faculty and students of the campus, they are directed to focus on drug, alcohol, vandalism and traffic violations.

All patrol officers are expected to enforce traffic laws while on routine patrol. When staffing allows, two officers certified for motorcycle operation focus on traffic safety. They also participate with other law enforcement agencies on special enforcement details both on the campus and in the other jurisdictions.

Patrol staff wrote 864 traffic citations and 49 bicycle citations in 2004.

Because UCSC PD is not staffed with a Crime Prevention officer, patrol officers frequently make community presentations and work with individual departments or buildings to address persistent problems, and to promote crime prevention methods. Officers continued to provide security walks through the main science buildings due to rash of thefts of computer equipment. Officers also provided assistance in the placement of security monitoring devices with the labs.

UCSC maintains a resident officer position at Mt. Hamilton Lick Observatory in Santa Clara County. In his first full year in this position, Officer Mark Mc Donald was busy with numerous vehicle, motorcycle and bicycle accidents. The observatory welcomes several hundred visitors each summer for a concert series. Officer Mc Donald provides parking enforcement and ensures the safety of visitors during these events.

Officer Mc Donald was appointed to the Lick Observatory Fire Brigade and is assisting with the updating of the program

UCSC's parking enforcement team was very busy in 2004 , and are fully staffed for the first time in two years. They continue to provide top level service while dealing with the challenges of construction-related problems and loss of parking lots. The team wrote 33,390 parking citations and booted 163 vehicles of repeat offenders who had five or more unpaid citations that were more than 30 days old.

Kiosk guards screen visitors to campus, provide information, and deny entry to those with no legitimate purpose on campus. They perform this important crime prevention and public service function in all types of weather, between 8:00 PM and 3:00 AM.

Kiosk Guards denied entry to 2,750 vehicles, confiscated 294 fraudulent permits and student ID cards, and issued 1,092 vehicle and bicycle warnings, provided information to 5,445 persons, and answered 16,858 telephone calls.

Another new Kiosk is in the early planning stages for the west entrance to campus that will compliment the new structure constructed last year at the east entrance. The new facility will provide much needed additional space, restroom facilities and new equipment for the guards and the TAPS employees that all share the space.

The UCSC Animal Control Officer's duties include keeping track of and following up on reports of mountain lion sightings, resolving conflicts between humans and wildlife, managing the campus feral cat population, and enforcing the Non-Research Animal On Campus Policy and other state and local ordinances. Since the UCSC campus' 2000 acres are home to a variety of wild species, the Animal Control Officer spends a great deal of time educating the campus community on how to co-exist with our wild neighbors.

The Animal Control Officer investigated 5 reports of mountain lion sightings in 2004, a decrease from 2003 when there were 9 reports. Of the 5 reports she investigated, only two turned out to be credible mountain lion sightings; the remaining three were bobcats or other animals. The Animal Control Officer responded to 10 calls regarding sick, injured or dead bats in 2004, one of which ended up testing positive for rabies. Her other duties include trapping, socializing and helping to place feral kittens into permanent homes. More information on the UCSC Animal Control Officer can be found at http://www2.ucsc.edu/police/awodut.html

The dispatch center provides radio dispatching and telephone switchboard services to the campus. It is the answering point for all campus emergency calls including 9-1-1. This unit dispatches the UCSC Police, Parking, and Fire Departments and coordinates ambulance response to the campus. Other services include monitoring security, fire, and telephone system alarms, dispatching physical plant, campus shuttles and housing proctors.

The dispatch center dispatched 10,166 calls for service to the police and fire departments, including 171 fire alarms and 405 security alarms.

Security alarm conversions, from private monitoring companies to the university dispatch center, have been completed. The conversion saves money for campus units, and ensures a faster police response. Also, the center was remodeled to enlarge the functional working area of the two dispatchers.

The Training manager coordinated delivery of 1,323 hours of training to department personnel. Sworn personnel averaged 65 hours of training per person.

The Training section presented several workshops with Training and Development throughout the spring semester, as well as classes in Work Place Violence and Safety.

UCSC PD participated in countywide trainings that were designed to cover incidents in which the agencies might be working together, such as Critical Incident Response, crowd control, felony car stops, and Crime Scene Investigations.

UCSC PD received a grant from Homeland Security, which was being used along with local funds, to convert our communications system from the 800 mhz to VHF. That project has now been completed. The new Emergency Response Center planning is nearing completion and construction was scheduled to begin in August. The original completion date of November 2005 has now been postponed until probably June of 2006, due to delays in the planning process.