The Patrol Division provides the UCSD community with a full range of police services. Patrol officers respond to crimes in progress, medical assistance calls, traffic collisions, 911 calls and a variety of other requests for service. Timely and effective service to the community continues to be the Patrol Division objective.
Patrol officers provided over 10,000 hours of proactive patrol, handled over 15,000 calls for service, made over 4,000 citizen contacts and 1,170 traffic enforcement contacts and wrote over 1,500 reports in 2004. Last year’s arrests included a group of auto burglars believed to be responsible for a string of auto burglaries on campus.

The handguns carried by the patrol officers, as well as the rifles carried in the patrol cars were upgraded this past year. Officers are now issued Glock .40 caliber pistols instead of the 9mm Berettas that they carried for over 10 years.

The campus has implemented the first phase of creating a network of video surveillance options for patrol officers to use when responding to calls or to monitor problem areas. This project is a joint campus effort and includes representatives from the Police Department, Administrative Computing and Telecommunications (ACT), Auxiliary and Plant Services (APS), Parking and Transportation Services (Parking) and the California Institute for Telecommunications & Information Technology (CAL-IT(2)).

Patrol officers continued to teach the Rape Awareness Defense class to members of the campus community.

The Community Service Officer Program employs students to provide high quality, non-confrontational security for the community. Student safety escorts, which are the primary focus of the CSO Program, are provided 365 evenings a year to destinations on campus from dusk until dawn. After 1 a.m., other members of the UCSD Police Department handle escorts.

CSOs walked or biked with over 5,600 people across the UCSD campus in 2004. CSOs patrolled the campus on bike searching for burned out lights, unsecured buildings, damaged items such as door locks and broken sprinklers, and vehicles parked in a manner which may affect community safety (blocking fire lanes or hydrants, illegally parking in handicapped spaces). CSOs reported 5,375 burned out lights, 326 damaged items, and 238 unsecured doors and windows. Forty-eight citations were written for parking violations. CSOs also gave out directions and parking information, assisted people locked out of their rooms and offices, and provided other types of assistance 1,328 times. Acting as supplementary services to emergency personnel, CSOs also responded to seventy-three medical emergencies and twenty-four fire alarms and assisted by directing emergency vehicles, establishing safe perimeters, and providing preliminary first aid when necessary.

CSOs provided security for various campus events such as dances, concerts, conferences, and graduation ceremonies. While working these details, they kept surveillance on equipment, checked for proper identification, and monitored crowds to ensure adherence to drug, alcohol, and university policies.

To increase the community’s awareness of the services provided by the CSO Program, employees participated in various information sessions at student orientations and at meetings with students, parents, staff and faculty members. They also handed out pens, key chains, brochures and calendars which have the CSO Campus Safety Escort line number listed (534-WALK).

The selection and training process for employment in the CSO Program is very thorough. Candidates are required to attend an information session to clarify the duties of the job, complete a written application and undergo an extensive oral interview. The finalists must pass a comprehensive background investigation. New employees must complete over 60 hours of specific job training on officer safety, radio procedures, subject or vehicle descriptions, CPR, sexual harassment, report writing, and university policies and procedures.

The Residential Security Officer (RSO) program is a community partnership between the Police department, Housing and Dining Services, and the Academic and Residence Life offices at each campus. The program is supervised by the Police department and receives its funding and support from Housing and Dining Services. Each of the eleven RSOs works closely with the residence life staff at their assigned campus to identify concerns and develop strategies to foster a sense of community and maintain a safe residential environment conducive to the educational mission.

RSOs work from 8 p.m. to 6 a.m. daily. Typical RSO duties include patrolling assigned areas on foot or bicycle, enforcing university and housing policy, providing after-hours escorts, identifying and documenting security and lighting discrepancies, and attending community meetings and presentations. All RSOs are trained in CPR and first aid, and have attended a forty hour 832 PC course. They are in constant contact with police dispatch via two-way radio.

In 2004, RSOs located and secured 63,094 open doors in housing areas, documented 2,035 security discrepancies, provided 786 escorts for community members and contacted 2,795 individuals for violations of the campus alcohol policy.

The Detective Bureau is staffed by one sergeant and two detectives who are responsible for conducting criminal investigations on crimes occurring on the UCSD campus. Cases involving identifiable offenders are routinely filed with the city/county prosecutor’s office for adjudication. If the offender is a UCSD student, the case may also be submitted to the University Student Judicial Affairs Office for administrative disciplinary action.

Last year, investigators conducted nearly 600 follow-up investigations. This reflects a mandate to increase follow-up investigations in general with a focus on personal follow-up contacts with as many crime victims as possible. This combined effort resulted in a solid 12% increase in the number of follow-up investigations conducted by bureau personnel. Detectives were also busy with personnel background investigations, “Clery” compliance issues and the prevention of campus workplace violence involving threats of violence and acts of intimidation.

Gone are the days of the IBM Selectric Typewriter thief; he/she has been replaced with the Identity Thief. In 2004, UCSD experienced three separate major computer intrusions involving the personal identifying information of thousands of current and former UCSD students, staff and faculty. All three cases are still under investigation.

With a full staff of dispatchers, last year’s focus was on training and meeting P.O.S.T. Continued Professional Training (CPT) requirements. All six dispatchers and the supervisor attended several classes this year and our division is in full training compliance.

With continued support from administration, we were able to add another full-time dispatcher position and recruitment will begin in early 2005. In addition, our first full-time records clerk position was approved. We hope to have that position filled prior to the move to the new building where front counter duties will transfer from dispatchers to records clerks.

Improvements in our communications center equipment was also a priority in 2004. We upgraded our security alarm monitoring equipment, converted the parking lot call boxes from analog to digital, and purchased a new voice logger for recording phone and radio traffic. With the availability of many of our manuals and forms in electronic or web based format, we have minimized the number of hard copy resources in dispatch. This has enabled us to streamline processes and will help us in preparation for our move to the new police station in mid 2005.

We continued our participation in local law enforcement professional organizations including CLEARS, CCUG, APCO, CAL-NENA and the San Diego Association of Public Safety Dispatchers (www.sdapsd.org), and representatives from our department attended the CCUG and APCO conferences. Led by the San Diego County Sheriff’s Department, our agency was a member of the source selection committee for the San Diego Countywide Request for Proposal (RFP) for a Records Management System (RMS). One of the primary goals of the group’s mission was to promote information sharing between agencies in the county.

In October 2004, the Specialized Services Division was established. The division consists of the Community Programs Unit (Crime Prevention, Special Events, Alcohol Taskforce, Senior Volunteers, External Liaison, and Recruiting), Residential Security Officer Program, Community Service Officer (CSO) Program, Bicycle Enforcement Officer, Motor/Traffic Officer, Special Assignments Officer, and the training and background functions. The unit is managed by a Lieutenant and is comprised of one sergeant, four corporals, two officers, a CSO Coordinator, a bike officer, thirteen Residential Security Officers and up to fifty student CSOs.

Activities for Crime Prevention, RSO and CSO Programs are listed separately. Activity for select areas within the Specialized Services Division includes:

UCSD Police employees received a total of 2,041 hours of advanced training in 2004. These figures represent all statutory, regulatory and job specific POST and non-POST certified/reimbursable courses, but exclude routine firearms qualifications and normal line-up training activities.

• Provided protection for many dignitary and high profile persons including the President of Chile, Madeline Albright, Attorney General John Ashcroft, Ambassador from Vietnam and the California Performance Review
• Provided police services for many special events and concerts including Fall Festival, WinterFest, Sun God Festival, 311, Nickel Creek, Good Charlotte and Sum 41.

Last year we continued our participation in an Alcoholic Beverage Control (ABC) GAP grant funded taskforce. The taskforce, consisting of ABC, San Diego Police, San Diego State University Police and UCSD Police addressed alcohol related violations involving college students in the San Diego area. On December 1, 2003, we entered into a MOU directly with the San Diego Police Department to work with them on alcohol related enforcement and education efforts. Our department provided over 861 officer hours to all taskforce related efforts in 2004.

The Bicycle Enforcement Officer’s (BEO) primary responsibility is to patrol the campus and enforce the California Vehicle Code and University policies relating to bicycles and skateboards. Other services provided by the BEO include escorts, lock cutting services, documenting security and lighting discrepancies, as well as being extra eyes and ears for the police department.

During 2004, the BEO registered 1,049 bicycles and renewed 160 licenses. With the assistance of the Senior Volunteers, a total of 332 abandoned bicycles were impounded in 2004, 60% more than in 2003 (208).

Decrepit bicycles, with no auction value, are donated to the Donovan Correctional facility, which refurbishes them for non-profit organizations benefiting our local communities.

The Crime Prevention Unit conducted 21 physical security surveys throughout the year. The surveys resulted in the installation of 11 alarm and video surveillance systems at various university facilities. The Crime Prevention Unit continues to assist with the technical aspects of specific alarm system recommendations and provides coordination between the alarm company and the user.

Four campus security/safety lighting surveys were conducted. A number of lighting improvements were recommended and implemented as a result of these surveys. The consensus of the campus community continues to be that:

• Exterior lighting throughout the entire campus is more than adequate.
• The installation of additional lighting has kept pace with the extensive growth of the university
• The present level of exterior lighting and the number of emergency call boxes continue to contribute to the low violent crime rate on campus
  

This year the Crime Prevention Unit added the responsibility of conducting pre-employment background investigations for the civilian positions within the police department. A total of twenty-one background investigations were conducted in 2004. The Crime Prevention Unit is also the liaison with the San Diego Joint Terrorism Task Force.

Fourteen crime prevention presentations were made in 2004. These presentations were provided to Parking & Transportation Services personnel, Parent Orientations for Revelle, Warren, Muir, Marshall, Roosevelt and Sixth Colleges, International Studies, San Diego County Law Enforcement Alcohol Taskforce, and various departments on campus. The Crime Prevention Unit also participated in the Children’s Hospital Teddy Bear drive, the 4 R Kids’ Sake Purple Ribbon campaign, Child Safety Seat Inspections and the Refuse To Be A Victim training program.

Throughout the year, the Crime Prevention Unit provided a number of security and safety related interviews and articles to the UCSD Guardian campus newspaper, and staffed information tables at UCSD Admit Day, Welcome Week and the Staff Association Picnic.

The department's five Senior Volunteers donated 696 hours and assisted the police department by making the following contributions:

• Made 443 positive citizen contacts
• Issued 495 crime prevention discrepancy/courtesy notices
• Completed eight crime victim follow-up interviews
• Distributed various crime prevention brochures to all six colleges
• Provided extra patrol inside university buildings and libraries. and distributed security/safety information
• Assisted with clerical and front counter duties