Two thousand and four was a year of transition. Karl Ross, the Assistant Chief, was appointed acting Chief in August 2003 and served in this position during 2004. Without an Assistant Chief position, staff took on additional assignments to insure the department's smooth operation.

In 2004, crime decreased. Surely, the good work of the officers and staff was an important factor. Through daily and directed patrol, attention from lead officers, crime prevention and the watchful eyes of the student CSOs, we helped to insure the safety of the campus community. Campus partners, e.g. Centers for Women and Men and student programming, housing, special events, are also an important part of the equation. Relationships are enriched through the daily contacts and working together on campus wide endeavors.
As we move into 2005, our transitions continue; Karl Ross received the appointment as Chief of Police. Additionally, Associate Administrative Vice Chancellor Sam Morabito was promoted to the newly created position of Vice Chancellor of Business and Administrative Services, with the police department reporting to this area of the UCLA organization.

We are proud of our achievements during 2004, the lowered crime rate and the work with the campus community. We look forward to 2005, a year beginning with change in the organizational alignment and all the opportunities this provides for the campus and department.

The department is divided into three bureaus responsible for planning, day to day operations/programs, coordination and accountability.

The Operations Bureau is under the command of a Lieutenant and combines the traditional police services of uniformed patrol officers and investigative follow-up. The Operations Bureau includes the Patrol Division, the Investigations Division, Field Training Officer Program, Workplace Violence/Threat Assessment Unit and the Special Events Unit. The Bureau is also supported by an Administrative Sergeant who serves as Executive Officer.

The Patrol team utilizes both 3-12 and 4-10 work schedules. We Patrol, the largest Division within the Police Department, consists of five sergeants who serve as watch commanders and thirty-one officers. Patrol officers are the first responders to our community's seven beats that include both on and off campus locations. Uniform personnel play a key role in our Community-Oriented Policing efforts that include crime prevention, crime detection, criminal apprehension and public service. Sergeants and officers are assigned to work one of two shifts, 'A' or 'B' Watch, utilizing both 3-12 and 4-10 work schedules.

Our seven patrol beats include the 419-acre UCLA campus, Westwood Village, the UCLA Medical Center complex, the Santa Monica-UCLA Medical Center and adjacent residential areas west and south of campus. In addition to marked patrol vehicles, patrol also utilizes motorcycles, bicycles, and foot patrols to interact with the community and act as a visible deterrent to crime. This past year, the department upgraded both its motorcycle and bicycle fleets. Two 2004 Honda ST1100P Police Interceptor Motorcycles and six specialized 'RockHopper Comp' bicycles were purchased. There are plans to purchase an additional six new bicycles next year to modernize the remaining bicycle fleet. A marked Chevy Tahoe continues to serve as the Watch Commander's multi-purpose vehicle, including an armory and a Mobile Command Post.
Lead Officers selected from Patrol are assigned to specific communities within UCLA: Center for Health Sciences and Medical Plaza, campus and adjacent residence halls, University Apartments South, Fraternity Row, and the Santa Monica-UCLA Medical Center

The expansion of the University's off-campus properties continues, thereby, creating a growing patrol area and presence in several neighboring jurisdictions. This correlates with a larger number of calls and arrests occurring in the city areas surrounding UCLA and its properties. We continue to work closely with other law enforcement agencies including the Los Angeles, Culver City, and Santa Monica Police Departments, and the California Highway Patrol, LA County Sheriff's Department, and varied Federal law enforcement agencies.

In 2004, we responded to 103,552 calls for service. These calls range from suspicious circumstances to all type of crimes including arresting, without incident, a LAPD suspect in a murder case who was at the University Medical Center

The Investigative Division consists of one sergeant and six detectives, each having specific specialties: Crimes Against Persons (CAPS), Property/Narcotics, Financial/Computer Crimes, Vehicles and Special Investigations. The Division investigates crimes and prepares cases for prosecution. Cases range from simple shoplifts to death investigations.

The division's administrative assistant is responsible for subpoena control. Daily contact with local courts is necessary to exchange information on case status and officer availability.

Detective personnel were assigned 2097 cases in 2004. One of the most notable and complex cases involves the UCLA Willed Body Program, a program where individuals donate their bodies for study primarily by students in the medical school. In March 2004, we learned of possible criminal actions involving this program. Due to the investigation's magnitude, we assigned four detectives and a sergeant to the investigation. The program director and a non-UC affiliate were arrested for theft and the unlawful selling of body parts. This incident is being broadly covered by local, national and international news media. The Los Angeles County District Attorney's Office has assigned staff to the case, who meet regularly with detectives as this investigation continues.

Another case involved the Lesbian, Gay, Bisexual and Transgender Center (LGBT). Just prior to the beginning of the fall quarter rocks were thrown through the windows of the LGBT Center. This happened twice in three days and on one occasion a valuable "gay pride" flag was stolen. These incidents were of great concern to the campus and local communities. Officers worked with Center staff to document the incidents and provide directed patrol in the area. Investigators, following many possible leads in this case still under investigation, identified and arrested a suspect.

The Field Training Officer Program, supervised by the administrative sergeant has five officers that serve as FTO's. The FTO program mission is to prepare police recruits for an academy, mentor them during the academy and provide post-academy training. FTOs conduct a pre-academy training for the recruits that include developing their physical fitness and mental preparation. During the 25-week police academy, the FTOs liaison with academy staff and monitor the progress of recruits. The recruit is sworn-in after successful completion of the academy. FTO's are the primary resource for police trainees during an 18-week department training program and, similarly, work with lateral police officers during a 12-week training program. It is during this time that the training staff determines whether a new officer is suitable to work in the unique environment at UCLA. In 2004, we had two Police Officers successfully complete the FTO program.

In recognition of FTOs important role in the organization, we added the rank insignia of 'two chevrons and a star' to their uniforms. With their training and experience, they are the first to fill-in as the Watch Commander in the absence of a sergeant. The new rank insignia is a proper fit for the additional responsibilities of these officers

The Special Events Unit, led by a Sergeant, is responsible for coordinating, planning and implementing security services for a variety of events including concerts, intercollegiate athletics, demonstrations, film shoots, cash escorts, and VIP/dignitary visits. In 2004, visitors included presidential candidate John Kerry, Alan Baker, Senator Ted Stevens, former California Governor Gray Davis, Nobel Laureate Shirin Ebadi and a meeting of the UC Regents.

The Special Event's Sergeant also acts as the department's Terrorism Liaison Officer. Members of the department take part in several national terrorism related training programs. Classes include Prevention and Response to Suicide Bombing Incidents, presented by New Mexico Tech's EMRTC (Energetic Materials Research Training Center) and Law Enforcement Protective Measures, Incident Command for WMD (Weapons of Mass Destruction) Incidents, and COBRA (Chemical Ordinance Biological Radiological). Officers attending the COBRA school had the opportunity to train and work in Personal Protective Equipment in an environment rich in Sarin (GB) and VX nerve agents. Personnel attending these courses are able to pass on information and train additional members of the department locally.
For the past 4 years, Sergeant Russell McKinney held the Special Events Office. Sergeant Paul Stewart took over Sergeant McKinney's duties in January 2005.

The workplace violence/threat assessment unit is an integral part of a campus-wide, multi-disciplinary team that collaborates to provide resolutions for incidents of workplace violence, personnel actions, and/or disciplinary actions. While most incidents do not rise to the level of convening the entire team, the administrative sergeant, the point person for UCPD, routinely provides phone support and advice. In 2004, approximately 70 instances of workplace violence were brought to our attention.

The Support Operations Bureau, supervised by a Lieutenant, is comprised of the following units: Community Service Officer Programs (CSO), Records, Communications, Property/Evidence, Hiring, Training, Backgrounds and Alarms.

The CSO Programs are a primary outlet for student participation in campus safety at UCLA. CSOs provide evening escorts throughout the year and a campus shuttle service during academic quarters. Currently, CSOs, stationed in and/or patrolling 13 campus buildings, all parking lots, and all libraries, act as the "eyes and ears" of the UCPD.

The demand for CSOs in security related positions on both a temporary and permanent basis around campus is increasing. The CSOs alone cannot always meet the demand for their services on campus. Therefore, they work closely with the crime prevention officer and patrol. These multi-tiered levels of response help to insure appropriate use of student employees and reduce organizational stress.

A challenge for the CSO Programs is the expansion of the residential student population and the current on-campus residence halls construction projects. This results in increasing congestion during periods when students are moving in and out of the residences with CSOs being instrumental in the difficult task of moving large numbers of students. CSOs are an important part of the residential safety programs through participation in evening patrols, crime prevention activities, membership in the Safety & Security committees, educational programs and residence hall staff training. The Community Service Officer role in residential areas is expanding and will continue to do so for the foreseeable future.

The Records Unit is responsible for maintaining records and reports, meeting legal mandates for reporting statistics, and Livescan fingerprint operations. Software upgrades allow for better safeguards in capturing the raw data for use with our operational divisions and enables the staff to compile reports quicker and more accurately. The Livescan operation continues to grow to meet the campus demand for fingerprints. The hours of operation of this unit expanded to seven days a week. We are currently working on an online form that can be downloaded to expedite the process.

The Communications Unit, responsible for all emergency dispatching for Police, Fire and Emergency Medical Services, workload has increased. The Center expanded to 14 full-time Public Safety Dispatchers and staff is working with the state to upgrade the current 911 systems. Also in progress is a project with cellular telephone carriers regarding the capability of responding to service calls from cellular 911 calls. We view this as a priority to safeguard the UCLA community.

Property and Evidence, with the assistance of UCLA Parking Services, recently acquired an additional storage facility to meet the needs of our patrol and detective units. The UCLA Willed Body Program case, previously described, was one investigation that required significant storage capability.

The Hiring, Training and Backgrounds Unit worked to recruit and qualify candidates for several police and dispatch positions. We have enhanced the roll-call training program by interfacing it with the California P.O.S.T.'s police training DVD series. We are also in the beginning phases of transitioning to using the Advanced X26 Taser in the field.

This unit cosponsors with the FBI an annual violent crime seminar. Professionals in law enforcement, crime analysis and related fields from across the country attend.

The process for procuring alarms was refined during the past year. We work with the Facilities Management Department campus alarm shop. We plan and administer the overall program while the alarm shop is responsible for the online order requisition and installation of the system. Monitoring continues to be the responsibility of the police department.

This bureau, supervised by a civilian administrator, is a resource for the department and community. The bureau's responsibilities include: crime prevention, crime analysis, public information, community education, grants management, special projects and last but not least, the university ambulance service (EMS).

Our crime prevention efforts are designed to enhance public safety awareness and crime prevention through education, environmental design and enforcement. We educate the campus, local residential and commercial communities about crime prevention and UCPD services through activities that include safety information, exhibition tables, the website, presentations, workshops and site security surveys.

In 2004, we provided crime prevention presentations/activities that reached approximately 20,000 students, faculty, and staff. Presentation topics include general, personal and workplace safety, sexual assault awareness, domestic violence issues, auto/residential/ personal property theft prevention, alcohol/drug awareness, commercial robbery prevention, counterfeit currency and false identifications, and identity theft issues. In addition to the presentations, the crime prevention unit publishes a collection of brochures on various topics to raise the public awareness, educate individuals, and assist the community with their safety issues.

In partnership with the Center for Woman & Men and on a monthly basis during the school year, self-defense classes are provided. We have maintained a strong partnership with the Center for the past 24 years, sharing a rape prevention program for faculty and staff, and jointly conducting and sponsoring presentations.

UCPD, along with other departments, meet with and conduct presentations for the incoming new students and their parents to introduce them to life on campus. UCPD station tours that highlight police, emergency medical and escort services are conducted for family members of new students as well as students from various schools and clubs in the Los Angeles region.

The Crime Prevention Unit provided site security surveys for various departments on and off campus. In 2004, we provided surveys and annual staff training that assisted in meeting federal requirements for maintaining and obtaining grants for various laboratory research facilities. We work with environmental health and safety services, UCLA and Santa Monica UCLA Medical Centers, various Los Angeles County, City and Federal agencies in order to insure compliance with all the rules and regulations, which govern these grants. Site security surveys are available to the campus community, affiliated individuals and building owner/managers upon request.

The Police Community Services Bureau works closely with the lead officers and our campus partners in insuring that community needs are met. Examples include:

UCPD Lead Officers continued their involvement with residents and staff by addressing a number of safety concerns through patrol and community policing. They also provide assistance with related issues, through consultation and education for residents including family members in graduate and faculty housing. Officers regularly attend tenant/resident meetings and are an integral part of the Office of Residential Life Safety and Security Committee.

UCPD assigns a lead officer to work with fraternities particularly to assist with insuring safe and responsible events, chiefly parties. Prior to their events, fraternities provide a party notification form to UCPD. The fraternity row officer visits the participating fraternity house(s) and confirms that a responsible event coordinator or participant is designated as a liaison for the evening. This officer also patrols the residential neighborhood assisting in handling "loud party" calls from neighbors. This position covers Beat Five, neighboring area housing, which serves approximately 10,000 students. One challenge for this position is responding to and assisting to resolve relationship issues between neighbors, both students and non-students.

The Mentor Program outreaches to primarily student athletes for support in coping with their transition to a university setting and the pressure of succeeding as an athlete and scholar. The program includes workshops, community service opportunities, and mentor attendance at selected athletic games. In December 2004, three UCPD Mentors accompanied UCLA Football players to a Bowl game in Las Vegas and are proud to say that they were successful in keeping 103 UCLA football players out of trouble while in Las Vegas for four consecutive days.

Our community policing philosophy emphasizes community involvement. Our success is dependent on the relationships established by officers and staff. We are involved in a number of problem solving partnerships, many previously described. Others include campus policy development, facilities usage, medical centers' security, student/community relations and developing mechanisms for unified responses to situational issues.

When asked for comments on our community oriented policing (COP) philosophy and its applicability to the day to day responsibilities of an officer, the Fraternity/Sorority row lead Officer Joe Eubank shared that COP is an invaluable tool as many of the radio calls handled involve loud parties, large groups, and at times very intoxicated young adults. The officers spend time at each call to speak with the residents, explain their presence and purpose of the police at their party, and answer any questions the students might have. This assists in building relationships and has created a fundamental change in the way the community responds to the officers. Officer Eubank notes that it has become routine to have individuals at a party recognize him by name and smile even when they know that he is responding to a complaint. He notes that fewer officers are needed to clear large crowds when parties are shut down due to noise or other complaints and that some of the residents assist the officers particularly in dealing with uncooperative intoxicated individuals.

The Los Angeles area is an active media market. News from UCLA is often featured. We are challenged to provide accurate and timely responses to complex issues. Many of the stories reaching the mass media market are first printed in the UCLA Daily Burin. We work with the student reporters to assure that safety related information is appropriately reported to the campus community.

The UCPD web page is routinely updated and improved to provide information on UCPD and public safety to the community including the posting of crime briefs and safety alerts. The crime briefs notify the campus community about recent crime activity or trends in and/or around the campus. The safety alerts provide timely warnings about significant crimes impacting the campus. Typically, these alerts include additional information to prevent victimization. Copies of safety alerts and most of our crime brochures are easily downloaded from the website.

Established in 2000, the Safety Listservs, provide information to interested community members with one list dedicated to UCLA building coordinators. General information and crime bulletins are periodically sent to subscribers.

A crime analysis program priority is to enhance the effectiveness and efficiency of the Police Department's crime suppression efforts. One of the main objectives of crime analysis is as a resource and support function for tactical units, patrol deployment, crime prevention and administrative services. It is our goal to provide timely and accurate information to police personnel and the UCLA community regarding crime trends and patterns. We continue the development of a comprehensive mapping program for the campus. When integrated with our statistical analysis programs, the mapping program will provide useful crime analysis information and tools. After a period without an analyst, a new staff member joined the department in this function in August 2004.

UCLA Emergency Medical Services (EMS) is an entirely student-run program, employing UCLA students trained as emergency medical technicians (EMTs) to staff the campus ambulance. The program is currently in its 26th year of operation, serving the campus and surrounding areas. EMS responds to 9-1-1 medical calls 24 hours a day, 365 days a year. In 2004, EMS responded to 1096 medical aid calls and transported nearly 600 patients to the UCLA Emergency Medicine Center, with complaints ranging from a sprained ankle to cardiac arrest. The campus ambulance works closely with the Los Angeles Fire Department, which provides advanced life support backup for our EMTs on campus. In addition, EMTs provide stand-by coverage at various special events each year, including the LA Times Festival of Books, concerts, intramural sporting events, basketball games at Pauley Pavilion, and football games at the Rose Bowl.

Aside from responding to medical emergencies, EMTs serve as station officers. Station officer duties include handling the campus lost and found, writing police reports, and assisting people at the Police Department's front counter. EMTs write approximately 40% of the department's police reports. In 2004 the station officers logged 1,351 lost items into their campus-wide lost and found database, and received 506 found items from the public.

Notable events during 2004 included the purchase of a new ambulance and the establishment of the UCLA Emergency Medicine Interest Group, a community service club for students interested in EMS and related careers. In 2004 the department hired seven new EMTs, bringing the total staff to 16 part-time student EMTs and one full-time EMS Manager.