2004 was a year of organizational transition, and saw our department move from a four-division system to three divisions, with the Administrative functions subsumed under the purview of the Office of the Chief of Police. We are excited to have once again the services of a full-time training officer, and we expect this development to increase the effectiveness and efficiency with which we meet our performance goals.

Primary functions of the Office of the Chief include: personnel actions, payroll and support; ongoing recruiting, hiring, training and employee development; response to public concerns and oversight of internal investigations; analysis and coordination of policy issues and legal matters; and review of certain financial relationships and obligations. The Office of the Chief consists of seven staff reporting through the Administrative Lieutenant and the Executive Assistant to the Chief of Police.

In 2004, we continued our seemingly endless need to recruit and hire excellent new employees, both sworn and non-sworn. In the last year, we welcomed approximately 8 new sworn officers & cadets and another 7 full-time employees. We will continue to focus our efforts in the retention and recruitment of highly talented personnel.

As we have for more than a decade, The UC Berkeley Police Department continues to utilize a comprehensive organizational performance measurement process.

Performance is measured in eight key areas: physical security and property protection; clearance rate and property recovery; response time to calls for service; crime prevention; traffic control; personnel and administration; special events; and financial management. Overall, there are thirty-seven specific measurements within these Key Result Areas.

In addition, our department utilizes quarterly measurements to determine the actual organizational workload. Specific areas measured include calls for service; telephone calls processed; reported crimes; arrests; traffic citations issued; reports processed; and, security and community outreach programs.

The Field Operations Division consists of the Patrol Bureau, Investigations Bureau and the Events bureau. The Field operations Division primarily represent the uniform and investigative personnel of the police department. For most of 2004, Field Operations experienced some degree of staffing challenges due to vacancies, extended injuries/illnesses and retirements.

The Patrol Bureau provides primary and traditional law enforcement services to the Berkeley Campus and nearby community. Services are delivered through a combination of mobile patrols (car, motorcycle and specialized vehicles), bicycles, foot patrol and directed patrol activities. The Division serves an estimated average daily population of 50,000 people, including over 9,000 residents of campus residential facilities.

In 2004 Patrol Officers made over 900 arrests, issued more than 1,800 citations for vehicle code violations, and wrote 2,161 Field Interview Cards. In addition, officers documented 448 assists to other law enforcement agencies

The Department continues to use a "Patrol Services Survey", sent to a randomly selected group of people who have received our services. Those surveyed include crime victims, suspects, witnesses, reporting parties, arrestees, and others. Survey results are used to monitor "customer satisfaction" of the services UCPD provides to the community. Consistently, 20% of the responses are completed and returned to UCPD. Those responses continue to reflect 94% positive feedback about our services.

Patrol officers received several written commendations for a variety of activities during 2004. Many of these commendations were from citizens expressing their appreciation for assistance received in a "highly professional", and "compassionate" manner. Several officers were recognized for making excellent arrests. Officers responded to and handled a variety of calls for service and in-progress crimes, from arresting robbery and burglary suspects to preventing a suicide by talking a student off of the 8th floor balcony rail at Barrows Hall.

The Division continues to staff the joint UCPD - Berkeley Police Telegraph Avenue Patrol (TAP), which started in 1970 and is our oldest joint policing program. Due to budget restrictions, the TAP was reduced to two University Police Officers and two City of Berkeley Officers working in teams to provide a specialized, high visibility community directed patrol service. The TAP uses a multi-partnership approach to solve problems identified by the Community. Officers assigned to Telegraph Avenue patrol by bicycle and on foot. TAP draws upon the services of Public Works, Mental Health professionals, social out-reach programs and the Community to resolve issues and crime related activities.

The explosive ordinance device (EOD) canine program, begun in 2001, continues to be a popular program with the campus community and provides a valuable public safety and security function. Our EOD canines provided security sweeps at numerous campus gatherings, VIP/dignitary visits, and daily security checks of the campus mailrooms. In 2004, the EOD canine program provided over 22 sweeps at events on campus.

In addition to patrol duties, Patrol personnel actively serve the Department in other areas. They provide certified instruction for in-service training and to outside agencies in a variety of programs including: firearms training, weaponless defense, impact weapons, first aid, crowd control and community policing. Bureau personnel also supervise and serve on our Negotiations and Entry Team (NET), Bomb Squad, and the Special Response Unit, which includes Dignitary Protection and a specialized Arrest Team.

The Patrol Bureau is responsible for the coordination of mutual aid requests made by other University of California campuses, local police agencies, and requests made under the California Law Enforcement Mutual Aid Plan. UCPD responded to at least 10 requests for Mutual Aid in 2004.

The Bureau coordinates, directs and staffs our Building Watch Program. This program is similar in purpose to municipal "Neighborhood Watch Programs", but is modified to meet the needs of the Campus Community. Each building is a unique "community" with specific concerns and needs. Officers assigned to these buildings work with Building Coordinators, students, staff and faculty to identify problems, and find solutions.

The Patrol Bureau provides staffing for a variety of on and off campus public events. This requires coordination within the University as well as with federal, state and local police agencies. Our special events range from athletic events (300 to 85,000 spectators) concerts, dances, benefit events, University and Campus events, VIP visits, and other one-time activities.

The Patrol Field Training Officer Program (FTO) kept busy training newly hired officers as we hired officers needed to meet our service commitments and special assignments. The FTO program consists of FTO sergeant and 10 Field Training officers. In 2004, the 15-week FTO program successfully trained 9 of the 10 officers placed in the program. In 2004, POST mandated a new format for FTO manuals. UCPD was the first agency in the state to have the new manual completed and approved.

The Patrol Corporal program continues to be successful in developing our officers by giving them supervisory experience as well as insight into the responsibilities of being a patrol supervisor. The five corporals in the program provided temporary coverage for patrol sergeant vacancies, conducted briefings, line-up training, reviewed reports, conducted uniform and equipment inspections, complaint intakes and submitted end-of-watch notes to our command staff.

A Sergeant and 4 Detectives staff the Criminal Investigations Bureau. The Bureau is responsible for initiating investigations as well as follow-up investigations from cases generated from Patrol Bureau for all University properties and the Office of the President facilities.

The Bureau works closely with other University departments who have uncovered criminal activity during the course of routine audits and inspections. The Investigative Bureau detectives handled an average caseload of 25, served 16 search warrants and closed over 100 cases in 2004.

Our Threat Management Unit reviews all cases involving threatening behavior, including stalking, intimidation, and harassing telephone calls, e-mails, or letters, as well as cases of domestic violence. The Unit also provides training both to the Department and to the campus community on these topics.

The Security Patrol Officer Program (SPO) provides non-sworn, uniformed officers to University facilities both on and off central campus. Their primary responsibility is to provide security, protecting University employees and safeguarding property. Secondary roles and responsibilities include crime scene video technicians, field evidence collection and special event staffing. Currently the SPO program provides security coverage at eight (8) sites with a staff of approximately 19 SPOs. The SPO supervisor reports directly to the Events Bureau lieutenant.

2004 continued to be a year of challenges for the SPO program. Most notable were issues surrounding budgetary concerns. Following two years of budget reductions, the remaining UCPD funded SPO security at the Northwest Animal (research) Facility was cut. The impending layoff of 4 SPO was circumvented when temporary funding was identified from the Chancellor's Office and the Office of Animal Care. The budget cycle for 2005-06 will focus on establishing permanent funding for this vital service.

The Residential Student Program (RSP) provides coordination, liaison and support for University's Residential Student Services programs (RSSP) in reducing crime in University residence halls and family housing units. A police sergeant who works closely with Residential and Student Services manages this program. The RSP consists of the following components: Residential Security Patrol Program, Security Monitor Program and Residential Student Liaison Officer Program.

The Residential Security Patrol Program utilizes Community Service Officers and Security Patrol Officers to patrol Residential Family Living Housing sites. This year RSP continued its contract of Security Patrol Officer service to the family housing community at University Village Albany (UVA). This full-time career position has proven to be successful in providing high visibility patrols and effective and consistent liaison between UVA's residents, RSSP management, and the Police Department in a joint effort to enhance safety and reduce crime through community oriented problem-solving philosophy. The main campus residential housing units (Clark Kerr Campus and Units 1, 2, & 3) utilize Community Service Officers to conduct patrols and security checks during the evening hours.

The Residential Security Sergeant manages the Residential Family Living Security Monitor Program. This program consists of over 200 Security Monitors, who are assigned to each residential housing unit. They monitor the primary entrances of each housing unit by staffing a security desk. The security monitors increase safety and security awareness, reduce vandalism, and give residents a better sense of security and crime prevention. This program and the Residential Security Patrol Program compliment each other and are critical to enhancing the safety and security in and around the residential housing units.

Each individual student housing unit is assigned a Residential Student Liaison Officer (RSL Officer/sworn Police Officer). These Officers provided education and solutions to residential security concerns by working closely with the Security Coordinators, Security Monitors, Resident Assistants, and Residential Directors. Crime Prevention Safety Manuals were developed for Residential Student Liaison Officers and Security Coordinators to assist them with providing a consistent response to residents' concerns regarding safety and security.

The RSL Officers also increased crime prevention education in the residence halls and University affiliated fraternity and sorority houses. Outreach activities included workshops in Accessing Emergency Services, Alcohol Abuse, Street Smarts, Domestic Violence, Child Safety, Pepper Spray brochures, Personal Safety, Identity Theft, Hate Crime Prevention Education and Theft Prevention. Officers worked closely with the University Administration to ensure compliance with alcohol education and enforcement. The program provided over 16 safety and security presentations to affiliated cooperative housing units, fraternity/sorority houses, residence halls, and theme houses. The Residential Security Sergeant worked closely with RSSP's Judicial Affairs and Compliance Officer on issues and concerns relating to conduct violations involving the University residential communities. A new procedure was implemented to target the concerns of Housing residents' complacency and failure to vacate residence halls during fire alarm activations. With cooperation and approval from the Traffic Division of the Superior Court, UCPD now enforces the state Fire Code by issuing citations to residents who knowingly fail to vacate the buildings during fire alarm activation.

To provide additional support to the RSSP management and increase safety and improve conduct compliance during RSSP sanctioned events, the Residential Security Sergeant participated in the annual Casino Night and Boat Dance. This involvement was successful and beneficial in reducing alcohol related incidents and conduct violations. The Residential Security Sergeant also coordinated and conducted follow-up investigations of crimes committed in the housing units.

UCPD continues to lead and coordinate campus homeland security response, and responds to the ongoing concerns of possible terrorist activities. The Events Bureau Lieutenant is the Homeland Security Coordinator and manages homeland security strategies and responses. In addition to being the main contact for terrorism issues, the lieutenant is responsible for developing, proposing, and implementing campus security measures & policies; identifying and addressing campus vulnerabilities; ensuring the police department and campus are aware of current Office of Homeland Security (OHS) threat levels and that appropriate notifications to the campus community and security measures are in place; reviewing & disseminating Homeland Security advisories from the various local, state, federal agencies and anti-terrorism working groups to command staff and patrol personnel; following-up and facilitating the reporting of possible activities on campus believed to be terrorism related or supporting terrorism to the local Joint Terrorism Task Force; attending the Bay Area Threat Working Group (BATWnG), the California Anti-Terrorism Information Center (CATIC) and other Anti-Terrorism meetings; and drafting, submitting, and managing OHS grants.

This year UCPD submitted homeland security grants, which resulted in acquiring EOD response equipment for the UCPD Bomb Unit, biological detection equipment for the campus EH& S department and a radiological sealed source containment safe for one of our campus labs. UCPD is also working with the California Homeland Security Exercise and Evaluation Program as part of the Large Stadium Initiative to evaluate, recommend, and implement security measures in an effort to harden the stadium from potential terrorist acts. Individuals requesting specific information regarding security measures and strategies may contact Lieutenant Doug Wing.

The Events Bureau Lieutenant is the Special Events Coordinator who works closely with other campus departments and student groups to coordinate, plan, advise, and staff special events, mutual aid requests, and VIP/dignitary visits. The Special Events Coordinator provides full event services, which included reviewing, approving, and processing over 1000 campus alcohol requests. In 2004, the Special Events Coordinator began the process of developing a Campus Events Policy and updating the Campus Alcohol Policy.

This year the Special Events unit staffed and processed over 180 events on campus. These events consisted of several domestic and foreign dignitary visits, controversial speakers, dances, concerts, conferences, concerts, mutual aid requests, and athletic events. Some of the visitors on campus consisted of UN Ambassadors, Fmr. President Bill Clinton, Fmr. VP Al Gore, Bill Gates, Mexico's President Zedillo, Taiwan Vice President, Middle East Ambassadors, 1st. Lady of Argentina, Richard Clarke, Ralph Nader, Daniel Pipes and numerous California politicians.

Due to the increased event activity and the responsibilities of the Events Bureau Lieutenant, a Special Events Assistant was hired to assist with special events and homeland security staff work. This position has been invaluable to the Field Operations Division, but specifically the Events Bureau in processing, staffing, and billing events, homeland security grant management, processing alcohol requests, maintaining an events calendar, and providing support services to the Field Operations Division.

2004 was a rebuilding and transition year for our Records Unit. Two new employees were hired and trained, and we are currently searching for a new Records Supervisor. Despite these challenges, Records processed 5,565 Police Reports (down 1%), 2,161 Field Identification Cards (up 9%) and 1960 Moving Vehicle and Bicycle Citations (down 18%).
In March 2004, UC Berkeley initiated a criminal background screening process for defined sensitive Campus positions. The added responsibility for conducting fingerprint checks on potential candidates made a significant impact on the workload of the Records Unit. The Records Unit processed 2,115 fingerprints for UC employees, applicants and the general public. This 50% increase from 2003 (1,450) is a sustained increase for two consecutive years. The Department utilizes the Identix Fingerprint System, using Criminal and Applicant Live Scan to process fingerprints.

Communications hired and trained four new dispatchers in 2004. All the employees showed great flexibility by frequently changing schedules to meet the needs of the Department. Communications handled over 13,402 9-1-1 calls (down 7%) and more than 65,536 incidents (up 11%) through our Computer Aided Dispatch System. We are currently in the hiring process for two new dispatchers. The Public Safety Dispatchers continue to give excellent service to our campus community. The coming year will provide newer challenges as we approach the task of replacing 150 or more radios and moving to a new frequency. We are also working with an East Bay Taskforce for Radio Interoperability, a Homeland Security initiative to coordinate all public safety radio communications. We look forward to providing even better service to our community. Please view the Daily Activity Bulletin on the department web site. It can be viewed at http://police.berkeley.edu/.

The Security and Access Unit is responsible for the consistent operation and reporting of all campus security alarms, video systems and electronic access control systems. The unit has continued to increase security in several critical areas by installing alarms, cardkey access, Cyber Key access and digital video systems.

Two new buildings were added to the cardkey system and new construction replaced one existing building in 2004. This increased the number of cardkey access buildings by 3%, bringing the total number of cardkey accessible buildings on campus to 39. In 2004, the Unit successfully added another cardkey format to the system, which will allow for an unlimited number of keys to be issued in the future to faculty, staff, students and non-affiliates.

Alarms systems on campus decreased by 2% in 2004 for a total of 662 due to consolidations. This year Security and Access increased the total number of Police supported video systems by 10% with three new or converted digital systems. The Unit handled over 4,000 calls for service and over 7,800 cardkey data entry updates from campus departments in 2004.

We successfully rolled out a new web based service request program called AskInfoSys to assist the campus community in utilizing our services in all areas of the Unit.

The Community Service Officer (CSO) Program has been a primary support unit to most other divisions within the department for nearly 30 years. Staffed by a cadre of up to 70 part-time student employees, CSOs have primary responsibility for the BearWALK Service (formerly the Night Safety Escort Program). This program operates 365 days a year, and provided 7,036 escorts in 2004. As an ancillary function of the BearWALK Service, CSOs conducted over 32,879 security checks while not assigned to actual escort duties. These escorts and security checks provide a high-profile uniformed presence during the hours of darkness, and positively impacted the perception of safety for the entire campus community. The CSOs provide additional services to the department, including:

• General patrol on foot and bicycle during both day and nighttime hours.
• CSOs assist the Night Safety Program by operating a door-to-door shuttle from 3:00 AM to 6:00 AM called the Owl Line.
• Hill Patrol (by vehicle and on foot) of the wooded, mountainous area on the east end of campus by CSOs with special training in 4 wheel drive operation, first-aid and fire suppression during the high fire season in summer and early fall.
• Specialty functions, including support for Dispatching, Crime Prevention, Emergency Preparedness, the Records Unit and providing security on a recharge basis to the ASUC, Residential and Student Services, Intercollegiate Athletics and Boalt Hall.

The CSO program is self-managed by three Program Coordinators (PCs) responsible for Equipment and Records, Hiring and Training, and Operations. PCs report to the Crime Prevention and the Community Service Officer Sergeant who is the Overall Program Coordinator.

A group of CSO supervisors reporting to the PCs are responsible for ongoing operations of the program. The CSO program maintains its own computer-assisted Dispatch Center for the BearWALK Service during the academic year, and coordinates escorts with the campus shuttle bus system to provide the most expedient service to campus constituents.

CSO applicants go through a rigorous selection and training program, including both written and practical learning exercises and testing. The CSO Program at Berkeley serves as a model for similar programs throughout the United States.

The Crime Prevention Unit is responsible for providing continuing education to our constantly changing campus community. Working on the philosophy that everyone can help prevent crime, we start with programs at all new student orientation sessions and provide ongoing outreach to all members of our community.

A sergeant and one civilian employee staff the Crime Prevention Unit (CPU). With special training in the prevention of crime through environmental design, they are responsible for the ongoing security of campus facilities through survey and plan reviews for new and renovated structures. They closely coordinate their activities with the Security and Access Unit to ensure that state-of-the-art technologies, including modern video surveillance techniques, are employed in protecting University facilities.

The CPU takes a proactive approach to crime prevention by monitoring ongoing events across the campus. Input from officers in other divisions, as well as general crime trends, focus CPU activities to deter and prevent criminal activity as appropriate.
The CPU is responsible for key control and monitoring compliance with the Campus Alarm Policy. As part of the key control function, all key requests from throughout the campus are reviewed for the need of an appropriate signature authorization. The key control function also coordinates re-keying requests and monitors the return of lost campus keys. CPU processed 1,734 key requests in 2004.

The CPU monitors all incoming email to the UCPD general website and appropriately responds or distributes messages to other units within the department. The CPU is also responsible for the dissemination of Crime Alerts as required by the "Jeanne Clery Act".

Last year the Key Shop cut over 12,000 keys for the campus community, while maintaining high standards for key control.

The University of California Bomb Team has national accreditation from the Federal Bureau of Investigation. The Bomb Team has a long history of service to the University of California Berkeley and the surrounding communities. The Bomb Team has provided its services and expertise to the greater Bay Area for 34 years. The Team has earned and received national accreditation from the Federal Bureau of Investigation. In addition to the campus, the Team provides service to 29 different agencies with which UCPD has a Memorandum of Understanding. These agencies include, Alameda County's northern cities, the cities in Contra Costa County, the county of and cities in Marin County, and the Golden Gate Division of the California Highway Patrol.

In 2004, the Team faced a less active year last year. Calls for service decreased from 58 calls in 2003 to 39 calls in 2004, a 33% decrease in the number of calls for service. The number of actual explosive/incendiary devices decreased by 34%. In 2003, we rendered safe 119-explosive/incendiary devices. In 2004, we rendered safe 82 explosive/incendiary devices. In 2003, approximately 25 pounds of high explosives were rendered safe. In 2004, approximately 10 pounds of high explosives were rendered safe, a decrease of 60% of high explosives rendered safe.

Post September 11, 2001, Bomb Teams around the United States reported a temporary spike in calls for services, and our Team was consistent with that National Trend. According to 1999 Bomb Data Center (BDC) statistics, which are the most current records available, there were 736 Improvised Explosive Devices (IEDs) recovered throughout the United States. Using the average number of IEDs recovered from 1995 through 1999 (825) as a basis in projecting the trend from 2000 through 2004, we can safely say that our Team recovered over 10% of the IEDs recovered throughout the United States.

During 2004, 23 of the total 39 calls for services were on the UC Berkeley campus. In 2003, 36 of the total 58 calls for service were on the UC Berkeley campus. In 2004, UC Berkeley calls for service accounted for approximately 59% of total calls for service. In 2003, 67% of the calls for service were on the UC Berkeley campus. For 2004, approximately 10% of the on Campus calls were for actual explosive/incendiary devices, while approximately 44% of the off Campus calls involved explosive/incendiary devices.

In 2004, the Team received over 367 hours of training and fulfilled the FBI mandated monthly training requirements. We provided explosive awareness training to outside organizations on 15 occasions. In 2004, no Team members were subpoenaed to testify as an Expert Witness on bomb related matters.

The Team is staffed with a commander and six bomb technicians. This number reflects the addition of one Certified Bomb Technician during 2004.

The Marketing & Publications unit continues to provide an extensive range of marketing support to the Public Safety and Transportation department, including marketing planning, design and production of print publications, maintenance of departmental web sites, outreach events, market research surveys, sales promotions, signage programs, department identity and special projects.

The unit produces the annual campus security report publication, Safety Counts, along with many other safety-related publications. It maintains web sites for Public Safety & Transportation, the Police Department, the Parking and Transportation department, and the Office of Emergency Preparedness, among others. The UCPD web site includes information on UCPD programs and services, features like anonymous crime reporting (CalTip), a section dedicated to Jeanne Clery Act compliance information, an online version of Safety Counts and campus crime alerts.

In 2004, the Unit produced the UCPD Systemwide Annual report and Crime Statistics, redesigned UC Berkeley's safety bulletin series and improved distribution of safety information via enhancements to Safety Counts.

In 2004, Berkeley conducted a joint terrorism response exercise, Berkeley Alert II, involving the response to a detonated radiological dispersal device (dirty bomb). Participating agencies included the UC Berkeley, the City of Berkeley, Lawrence Berkeley National Lab, Alta Bates/Summit Hospital, Bayer Health Care Corporation, the Federal Bureau of Investigation, Lawrence Livermore National Laboratory, and the State Department of Public Health. The project involved over 250 participants and included the development and activation of a Department Operations Center (DOC) plan for the Public Affairs Department. The participating agencies also developed and activated a Joint Information Center (JIC) to coordinate information release during a disaster.

Efforts underway for the current year include a campus-wide earth quake response exercise: SHOCKWAVE 2005. In this exercise, the EOC and nine DOC's will be activated to respond to a simulated earthquake along the Hayward Fault.

The campus installed additional speakers and amplifiers for its Alerting and Warning System. This system, using a network of radio-activated sirens placed atop key campus buildings, was devised to rapidly alert the campus community and provide essential information in an emergency. The siren capability is linked to an emergency website (http://emergency.berkeley.edu/) an 800 number (800-705-9998) and the campus radio station (KALX 90.7 FM).

The Office of Emergency Preparedness (OEP) assumed responsibility for managing the Campus undeveloped lands for wildfire mitigation. In the past year, five major projects were accomplished: two projects to remove 1800 eucalyptus trees from a 20 acre site and three projects to remove 2700 trees and the clearing of 29 acres of dense brush along a strategic ridgeline firebreak. OEP was awarded a $132,600 grant from US Fish and Wildlife Service for additional fire management work in 2005-06.